@NFCringTom sent email =)

@Lokki they were empty tags on both sides when I had finally got them to detect. When I scanned them without the Control app they came up with 'New Empty Tag'

@johnyma22 I don't think our batch had been registered against the DB then? I don't have the start page on either side of the ring and it arrived chipped... I am wondering how it passed QA testing. I have tried using WiFi and 4G with the register option with no luck.

I have read some people received extra tags along with their ring, I only received the sweetspot stickers in my package.

@NFCringTom is there any way I could get a verification code by email to the address i purchased my ring with? July seems like a very long wait before i can use my ring.
The code reset page cannot recognise my email address so it looks like no UID was ever matched to my email ever.
I will send an email linking to this post if you are able to help.
Thanks

@NFCringTom do you know if this a software fix for the app? or would the ring have to be physically sent back?
As mentioned i do not hav a verification code by email nor does my email address get recognised by the reset link above.
I have my one enveloped and ready to send back already ( it arrived damaged with a chip on it ) however if it is just a software fix, i think i might be able to live with it ( the chipped coating) as I have found my device's sweetspot now. if you can reply before 11am tomorrow morning that wud b great, else i will just post it off for a replacement.
Thanks!

I never received an email with a verification code. nor can that link recognise my email address that i had used to purchase the ring initially.
I already have a support ticket open for a replacement as my stealth bomber arrived with a chipped edge and is a part of this faulty inlay batch too! =(

Any update on this please? =)

I am having the same issue with the exact same tag and app versions as the above using a Samsung Galaxy S4

i am using a Samsung Galaxy S4 with the control app trying to get it to Register

The ring is really hard to detect in any orientation and when it finally does it pops up with an alert to say Not NFC Ring. Not a happy bunny =(
Do I have to email support?
Received a chipped ring on arrival and it doesn't work either side booo!!! T_T
All my other NFC tags scan from a inch above perfectly from any position and orientation.

i just received my Stealth Bomber today and i get the same issue. the ring is also realllllly hard to detect. but when it does i get the Not NFC Ring notification too