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    Possible malfunctioning tag

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    2018
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    • E
      evilbluechickens last edited by

      Hello all,

      I got my rings from the 2016 Kickstarter and have been wearing the eclipse for a few months now daily. I just noticed the black side is no longer recognized by 3 of my devices. The other side works fine. Any ideas, or is it going to need replacing?

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      • Lokki
        Lokki Community Helper last edited by

        Hi @evilbluechickens

        If it's not being recognised by multiple devices you're going to need to open a dialogue with support@nfcring.com and proceed through the returns process.

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