Possible malfunctioning tag
I got my rings from the 2016 Kickstarter and have been wearing the eclipse for a few months now daily. I just noticed the black side is no longer recognized by 3 of my devices. The other side works fine. Any ideas, or is it going to need replacing?
If it's not being recognised by multiple devices you're going to need to open a dialogue with firstname.lastname@example.org and proceed through the returns process.