No Carbon Fiber?!?! What the deuce?!


  • Community Helper

    There shouldn't be any confusion here whatsoever, your original order stands and the only thing changed now is the carbon fiber inlay.
    If you haven't had an automatic change to black then you've been emailed to choose the new colour of the affected inlay - simply choose that new colour and click the button on the webpage which the email takes you to then all done.

    What should happen for instance if you ordered the Collectionn and originally chose stealth bomber, titanium/black cf/black Alpha, titanium/black cf/black normal then you'll receive emails to change the two titanium rings and the stealth bomber will automagically become black/black/black.



  • > If we need you to change your ring inlay choices we will email you within the next 24 hours to ask you which design you wish to chose from

    [quote="Lokki":38o64xgg]
    If you haven't had an automatic change to black then you've been emailed to choose the new colour of the affected inlay - simply choose that new colour and click the button on the webpage which the email takes you to then all done.
    [/quote:38o64xgg]

    Have the emails been sent yet? I haven't received it. (stealth bomber)



  • @fugounashi

    [quote="Lokki":1h4u4xmn]
    What rings did you have on order?


  • Community Helper

    If you only have the stealth bomber then I believe that should be an automatic change to black from black cf.



  • [quote="TimS":299pdzug]
    What rings did you have on order?[/quote:299pdzug]

    sorry, was just editing my post to include that! it's a stealth bomber.



  • @Lokki

    If you only have the stealth bomber then I believe that should be an automatic change to black from black cf.

    oh, right, I just re-read the email:

    > 1) Backers that ordered black fiber & black inlay cover will have the choice to replace the black fiber inlay cover with black, white or transparent.

    > 5) Stealth bomber rings will be changing back to their original design of black metal with black inlays.

    I stopped reading at 1) but 1) is later superseded by 5) in the case of black metal...

    ok, thanks, all black is what I wanted originally but couldn't have, so I'm happy!


  • Community Helper

    No worries mate, glad we sorted it out
    I'm in agreeance about the all black stealth bomber, should be very cool. And stealthy.


  • NFC Ring Team

    @mr3rown RE not getting choice from Apple. I believe you guys should have choice, I'm willing to fight for that.


  • NFC Ring Team

    @Lokki thanks for resolving the issue RE confusion over stealth bomber. For anyone doubting it @Lokki is correct, as per the email stealth bombers are automatically being changed to B-B-B(All black) as per the original design(July 2013...........)



  • @Lokki

    If you only have the stealth bomber then I believe that should be an automatic change to black from black cf.
    Yep, Lokki beat me to it.



  • Ordered a normal titanium with Grey and Black carbon. I guess that means black and white and no survey? Transparent would be nicer than white IMHO. But I guess I can use that as my 'private part' for now.
    Sorry if I missed some info but why not just ship the fail-carbon with vouchers for a new cf 2.0 nfc ring in the future?


  • Community Helper

    @johnyma22

    @Lokki thanks for resolving the issue RE confusion over stealth bomber.[/quote:3cehxbdq]

    Hmm, I suspect your silver carbon fiber may have changed to white because the other inlay was a different colour. The change emails are for when an automatic change would create a ring with two inlays the same, to avoid potential confusion with usage later. The exception is the Stealth Bomber because Stealth.
    There are so many changes made that if everyone were to get more emails for individual order re-confirmation it would slow things down even further.



  • Normal Size Ring with Titanium Normal Color Metal.  Your inlay choices are Black and Silver Carbon Fiber and the Ring Size is US Size: 7.5.
    Normal Size Ring with Titanium Normal Color Metal.  Your inlay choices are Black and Black Carbon Fiber and the Ring Size is US Size: 15.
    

    I only got an email for the size 15 ring. I think I'm right in thinking I should expect 2 emails.

    Is there really no chance of a confirmation order email?


  • Community Helper

    @TimS

    Yep, Lokki beat me to it.

    I'm swift, when I'm awake. ;-)



  • So this is a frustration topic but... I am not that frustrated.

    The NFC Ring team took a very professionnal decision inline with all of their other decision : ship a complete product with good quality instead of a incomplete product to please the masses. Then additionnally they offered a not even required compensation for people that ordered carbon fiber.

    I respect this desision.


  • Community Helper

    Definitely. I seriously doubt that other companies, let alone other kickstarter projects, would have done this. John is a Great Man. :-)
    Frustration even from a minority tends to be very loud and obvious, and can worry others who wouldn't have normally been worried. It was an excellent move from that perspective alone.



  • So what happens if we had ordered multiple CF insert rings? If somebody could answer my previous post that would great.

    @mrjake

    John,


  • Community Helper

    I'll hand that one off to John, mate. He's probably asleep now but I'll let him know you need an answer.


  • NFC Ring Team

    @mrjake if you ordered multiple CF rings IE.. B-BF-B, B-BF-T, T-BF-B

    We will ship you B-B-B, B-B-T, T-B-(whatever choice you made).. And then you will get a voucher for a free ring..

    We did chat about providing multiple free rings internally and with the community and we came to the conclusion that the collection is already an amazing deal (works out at ~£14 per ring compared to retail of ~£30), if we gave 3 free rings it would work out at ~£7 per ring which is just not realistic in this realm of ours..

    The same logic applies to all multiple ring orders ie. his/hers.

    RE providing Black Fiber later / staggered, we'd rather fulfill your order then you can bump us quoting this forum thread and we can give you a discount on the Fiber ring when it's ready. We just don't want to have loads of oustanding Kickstarter orders, we want to avoid any press/media of "Ships over a year late" for any really awkward to fulfill orders if that makes sense?

    Ideally we would have bottomless pockets and infinite production capacities but as we're a startup we have to be mindful not to short-change ourselves. We're still 100% committed to our Kickstarter backers, hopefully we will show this in the next 5 or so days with an announcement we will be making.



  • John thats totally fair and I understand! Thanks for the quick reply and great support.