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    Issues with NFC Ring Unlock app during calls

    NFC Ring Apps
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    • D
      DtheCuban last edited by Lafunamor

      I have setup the app however after a while the app stops functioning properly. For example, I have it set to disable when a call comes in however every time I get a call, I have to unlock my phone which is extremely annoying especially if it's a business call. I have tried every option including toggling the "no lock screen" mode however while that usually fixes it, a couple hours later it goes back to locking during calls again.

      Stock Nexus 5

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      • Lokki
        Lokki Community Helper last edited by

        Hi, which version of the Unlock app are you running?

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        • D
          DtheCuban last edited by

          Latest

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          • Lokki
            Lokki Community Helper last edited by

            Currently I'm running 1.5.7, is that what you have?

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            • D
              DtheCuban last edited by

              That's correct

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              • Lokki
                Lokki Community Helper last edited by

                I'm wondering if perhaps you have something else running in the background that is interfering with the function of the unlock app. Do you any other lockscreen affecting apps installed?

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                • D
                  DtheCuban last edited by

                  Nope. I've removed everything to ensure nothing interfering and it stool reverts back to locking during a call

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                  • Lokki
                    Lokki Community Helper last edited by

                    What if, just for the sake of trying everything, you deinstall both nfc ring unlock and nfc control app, hard reboot your phone, then reinstall?

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                    • D
                      DtheCuban last edited by

                      Nothing. Still fails

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                      • Lokki
                        Lokki Community Helper last edited by

                        Come on mate, work with me here - I can't mind read. What firmware are you running, do you have any lock screen widgets, do you have a lock screen at all?Is your phone locked to a carrier with carrier branded/modified firmware, do you have power saving options switched on, have you tried backing up your phone and upgrading/reflashing it's firmware?

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                        • Lafunamor
                          Lafunamor Community Helper last edited by

                          Did you check your settings? go to "device security settings" -> "manage call behavior" and check you settings. I can't support more since I only have an Android tablet and no phone.

                          Note I've moved this into the apps section of the forum

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                          • D
                            DtheCuban last edited by

                            Lol. Nexus 5 stock non rooted running latest firmware. No lock screen aside from NFC lock screen. Have already configured behavior in app settings to disable on call yet when call comes on NFC Ring unlock is still active.

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                            • Lokki
                              Lokki Community Helper last edited by

                              Hmm, I had similar behaviour for calls in a previous build of the unlock app, that's why I asked for the version. When you select the call behaviour, then exit that sub menu is it still locked to that option when you go back in?

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                              • johnyma22
                                johnyma22 NFC Ring Team last edited by

                                Call settings was fixed in latest beta, if you sign up for beta program you will get the fix. If you can let us know if it works then I can push to production sooner :)

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                                • D
                                  DtheCuban last edited by

                                  Can you point me on the direction for beta?

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                                  • Lafunamor
                                    Lafunamor Community Helper last edited by Lafunamor

                                    http://blog.nfcring.com/dev/be-an-nfc-ring-beta-tester/

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                                    • D
                                      DtheCuban last edited by

                                      Applied

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                                      • Lokki
                                        Lokki Community Helper last edited by

                                        Cool, let us know if it fixes the issue mate!

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                                        • D
                                          DtheCuban last edited by

                                          The reading is definitely improved in 1.5.8 don't know if it's just me. Go figure I get 0 calls to see if lock screen is still broken. I'll report back again soon.

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                                          • D
                                            DtheCuban last edited by

                                            It appears to work properly now. Thanks guys

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