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    Cannot unlock my phone (Invalid credentials)

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    • V
      Vaude last edited by

      I had disabled the ring, (after having it registered and what not) but hadn't thought to also disable the screen lock. When my phone's screen blackened, I was left with having to unlock my phone without the use of the ring. There's an email input section, but after inputting the correct email and password, I keep getting "invalid credentials, and cannot unlock my phone.

      Can anyone provide any support?

      [Edit]: I've fixed the issue, if you have gmail's 2-step verification enabled, you cannot access your phone if you made the minor mistake I did. Simply disable 2-step verification, and attempt to relog into the phone, and you'll have access again. Then re-enable 2-step verification, if you please.

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      • R
        Rohan Singh last edited by

        It is a critical issue.

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