Plans to sell via Amazon
Hello guys, are there any plans to sell your products at Amazon (outside UK)? It would be nice and much easier. If I (and surely many other people) search here in germany at Amazon I can only find fake products or the original Jakcom products. For all who can't pay with credit card and PayPal Amazon would be a good alternative.
Any news yet?
Can you please state what exactly you preordered and from where? I didn't see or hear anything about those rings. Sounds pretty cool...
Edit: ok found it on the store page ;-)
When will ECLIPSE size 9 be available again?
We got new rings in but they sold out super quick (already pre-reserved by corp clients). I think some more should be due in soon, we did recently get a delivery but I'm not sure on the status of QA checks
We're due to start notifying and fulfilling some pre-orders super soon :) Sit tight!
Extremely Poor Built quality (?)
@sumastavr We fixed that problem a while ago, you got a first version of the ring (I guess there must be some still in stock somehow :().
Everyone who had the inlay peeling fault got a free replacement ring, no questions asked and we covered all costs.
To us this is a resolved issue, we replace faulty rings with good (newer versions). Apologies you got two of the older versions, shoot support through an email (if you haven't already), the chance of you being third time lucky is < 0.1%.
For background on the issue (because I believe now is a good time). The epoxy keying was not good enough and the curved nature of the ceramic meant the glue / epoxy wasn't staying in the ring long enough. We resolved this and have created new testing machines to ensure durability.
We have obviously advanced way past this initial design (which was designed in 2013) and moving forward you guys are going to love what we put out.
Warts and all, happy to talk about it, no product is perfect, our V1 wasn't, our V1.1 was a bit better and easily surpasses any replicas / copies available to purchase.
PS we're not quick at replying on forum etc. right now because we're busy all hands on deck getting the Worlds First Payment Rings out the door :)